# Copies Are Hardly Readable and Reproduced Poorly

Is the document delivery tray or output tray slot blocked?
| YES | Remove all the obstructions.
NO |  |
Is the document or paper loaded properly?
| NO | Load the document properly. "Placing Documents" Load the paper properly. "Loading Paper In the Paper Cassette"
YES |  |
Is the appropriate paper loaded into the machine?
| NO | Load the type of paper that meets the paper requirements. "Supported Paper Types"
YES |  |
Have you removed the sealing tape from the toner cartridge?
| NO | Remove the sealing tape from the toner cartridge. "Preparing to Use the Toner Cartridge"
YES |  |
Is the toner cartridge installed properly?
| NO | Install the toner cartridge properly. "Replacing the Toner Cartridge"
YES |  |
Is there sufficient toner in the toner cartridge?
| NO | If a toner cartridge has reached the end of its life, replace the toner cartridge with a new one. "Replacing Toner Cartridges"
YES |  |
Have you cleaned the scanning components or fixing unit?
| NO | Clean the scanning components or fixing unit. "Cleaning the Machine"
YES |  |
Are you copying on the correct side of the paper?
| YES | Some papers have a "correct" side for copying. If the copy quality is not as clear as you think it should be, try copying on the other side of the paper.

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