# Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Is the appropriate paper type loaded in the machine?
| NO | Load the type of paper that meets the paper requirements. "Supported Paper Types" Change the setting for <Paper Size>. "Setting the Paper Size and Type"
YES |  |
Have you removed the sealing tape from the toner cartridge?
| NO | Remove the sealing tape from the toner cartridge. "Preparing to Use the Toner Cartridge"
YES |  |
Is the toner cartridge installed properly?
| NO | Install the toner cartridge properly. "Replacing the Toner Cartridge"
YES |  |
Is there sufficient toner in the toner cartridge?
| NO | To view the solution, see the following. "Replacing Toner Cartridges"
YES |  |
Is the sender's machine functioning properly?
| NO | Ask the sender to make sure the scanning components of the machine are clean.

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