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" Cannot Print"
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" Cover Open"
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Solution
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Perform the procedure described in "When <Service Error> Is Displayed."
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Solution
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Connect to the supported printer.
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Solution
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Check the status of the print server and your computer.
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Solution 1
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Connect the USB cable.
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Solution 2
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Turn the printer ON.
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Solution 1
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Connect the LAN cable to the network adaptor.
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Solution 2
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Turn ON the printer and the network adaptor.
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Solution
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Enable bi-directional communication and restart the computer and printer.
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Solution
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The Firewall settings and so on may be the cause.
Check the communication settings for the server, clients, and so on.
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Solution
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Check the port.
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Solution
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Contact your administrator.
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Solution 1
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Clicking [
![]() However, the error message may appear again.
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Solution 2
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Cancel the print job, and then print again.
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Solution 1
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Clicking [
![]() However, the error message may appear again.
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Solution 2
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Cancel the print job, and then print again.
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Solution
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Close the top cover and rear cover.
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Solution
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Do not pull out the jammed paper forcefully but remove it following the procedure described in the e-Manual.
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Solution 1
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Cancel printing, make sure that the toner remains in the toner cartridges, and then perform calibration again.
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Solution 2
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Clicking [
![]() However, data may not be printed in correct color.
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Solution 1
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Perform [Fixing Unit Cleaning 1].
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Solution 2
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Clicking [
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Solution
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Another user need cleaning during printing a job, wait a moment until the user is complete cleaning.
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Solution
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Install the toner cartridges to the appropriate positions for each color.
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Solution
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Delete unnecessary files.
Click [
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Solution
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Install the toner cartridges.
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Solution
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Close the top cover.
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Solution 1
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Install the toner cartridges again.
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Solution 2
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Turn the printer OFF, make sure that the
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Solution
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Replace the toner cartridges with a new one.
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Solution
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Replace the toner cartridges with a new one.
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Solution
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Replace the toner cartridges with a new one.
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Solution
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Install the drum cartridge.
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Solution 1
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Install the drum cartridge again.
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Solution 2
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Turn the printer OFF, make sure that the
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Solution
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Replace the drum cartridge with a new one.
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Solution
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Replace the drum cartridge with a new one.
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Solution
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Please wait a moment.
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Solution
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Turn the printer OFF, make sure that the
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Solution
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Exit unnecessary applications.
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Solution
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Load the paper properly, and then press the [
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Solution 1
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Load the appropriate paper, and then press the [
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Solution 2
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Clicking [
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Solution
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Load the appropriate paper, and then click [
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Solution
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Load the cleaning page in the multi-purpose tray with the printed side facing down, and press the [
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