» Troubleshooting » Poor Printout Results » Paper Creases
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Paper Creases
Perform one of the following solutions according to the cause.
<Cause 1> The paper is not loaded properly.
Solution
Load the paper properly.
<Cause 2> Damp paper is used.
Solution
Replace the paper with new paper in an unopened package.
<Cause 3> Appropriate paper is not being used.
Solution
Replace the paper with that which can be used with this printer.
<Cause 4> There is a foreign object inside the printer.
Solution
Remove the foreign object inside the printer.
<Cause 5> Depending on the paper type or the operating environment (especially in a high-humidity environment), the paper may be creased.
Solution 1
Perform the following procedure in the printer driver.
1.
Display the [Paper Source] sheet.
2.
Change the [Paper Type] setting as follows.
<Current Setting>
<Changed Setting>
[Plain Paper]
[Plain Paper L]
[Plain Paper H]
[Plain Paper]
[Heavy Paper 1]
[Plain Paper H]
[Heavy Paper 2]
[Heavy Paper 1]
[Envelope H]
[Envelope]
[Coated Paper 2]
[Coated Paper 1]
[Coated Paper 3]
[Coated Paper 2]
If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
Solution 2
Perform the following procedure in the printer driver.
1.
Display the [Finishing] sheet.
2.
Click [Advanced Settings].
3.
Set [Special Print Mode] to [Special Settings C3].

If the problem is not improved, specify [Special Settings D2].
Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the described problems occur.
If you specify [Special Settings D2], printing speed drops.
<Cause 6> Depending on the printer status, the paper may be creased.
Solution
Perform the following procedure in the printer driver.
1.
Display the [Finishing] sheet.
2.
Click [Advanced Settings].
3.
Set [Special Print Mode] to [Special Settings D1].
Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the described problems occur.
If you specify [Special Settings D1], toner fixation may deteriorate. In this case, do not specify [Special Settings D1].
<Cause 7> When printing envelopes, the envelopes may crease depending on the type of the envelopes or the operating environment (especially in a high-humidity environment).
Solution
Perform the following procedure in the printer driver.
1.
Display the [Finishing] sheet.
2.
Click [Advanced Settings].
3.
Set [Special Print Mode] to [Special Settings B6].
Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the described problems occur.
0199-061