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If the message reappears, you need to request service.
Follow the procedure below, and then contact your local authorized Canon dealer to request service. |
USB cable
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(2) Turn the computer off.
(3) Disconnect the cable from the printer.
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Power cord
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(4) Disconnect the power plug from the AC power outlet.
(5) Disconnect the cord from the printer.
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If you are not sure what the problem is, contact your local authorized Canon dealer.
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