If Scanning Takes Too Long (Changing the Firewall Settings)

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Computers running Windows Vista/7 or Windows XP with Service Pack 2 may block access from the machine if Windows Firewall settings are incorrect. As a result, scanning may take a long time. If this happens, change the firewall settings as described below.


Remark
  • Log on to Windows with administrator privileges.

  • For Windows XP Service Pack 2

  1. Select the [start] menu → [Control Panel] to display the Control Panel.

  1. Click [Security Center] to access the Security Center.

  1. Click [Windows Firewall] under [Manage security settings for:] to open the [Windows Firewall] window.


  1. If the check box next to [Don’t allow exceptions] on the [General] sheet is selected, clear the check box and click the [Exceptions] tab.


  1. On the [Exceptions] sheet, click [Add Program].


  1. On the [Add Program] window, select [ScanGear Tool] and click [OK].


  1. After returning to the [Exceptions] sheet, select the check box next to [ScanGear Tool(SgTool.exe)] or the applications used for scanning, and click [OK] to close the [Windows Firewall] window.


  • For Windows Vista

  1. Select the [Start] menu → [Control Panel] to display the Control Panel.

  1. Click [Allow a program through Windows Firewall] under [Security] to open the [Windows Firewall Settings] window.

  1. If the check box next to [Block all incoming connections] on the [General] sheet is selected, clear the check box and click the [Exceptions] tab.


  1. On the [Exceptions] sheet, click [Add program].


  1. On the [Add a Program] window, select [ScanGear Tool] and click [OK].


  1. After returning to the [Exceptions] sheet, select the check box next to [ScanGear Tool(SgTool.exe)] or the applications used for scanning, and click [OK] to close the [Windows Firewall Settings] window.


  • For Windows 7

  1. Select the [Start] menu → [Control Panel] to display the Control Panel.

  1. Click [System and Security] → [Windows Firewall] → [Turn Windows Firewall on or off].

  1. If the check box next to [Block all incoming connections, including those in the list of allowed programs] on the [Customize Settings] window is selected, clear the check box and click [OK].


  1. On the [Windows Firewall] window, click [Allow a program or feature through Windows Firewall].


  1. On the [Allowed Programs] window, click [Allow another program].


  1. On the [Add a Program] window, select [ScanGear Tool] and click [Add].


  1. In the [Allowed programs and features] list, make sure that the check box next to [ScanGear Tool (SgTool.exe)] or the applications used for scanning is selected, and click [OK] or [Close] to close the [Windows Firewall] window.