# Data Is Not Printed in the Correct Color (Specified Color) Due to Color Mismatch

Perform one of the following solutions according to the cause.

#### <Cause 1> The toner cartridges are not installed properly.

Solution | Check the installation status of the toner cartridges. "Replacing Toner Cartridges"

#### <Cause 2> Any of the four color toner cartridges is almost out of toner, or the drum in any of the toner cartridges has deteriorated.

Solution 1 | Check the installation status of the toner cartridges. "Replacing Toner Cartridges"
Solution 2 | Correct the color mismatch. "Adjusting the Color or Color Mismatch (Calibration)"
Solution 3 | Check the status of the toner cartridges. Replace the toner cartridge that is almost empty with a new one. "Remote UI" "Toner Cartridge Replacement"

#### <Cause 3> Appropriate paper is not being used.

Solution | Replace the paper with that which can be used with this printer. "Usable Paper"

#### <Cause 4> Data was sent before completing calibration or when the printer was turned ON.

Solution | Make sure that calibration is completed before sending data to the printer.
| You can specify whether or not to perform calibration when turning the printer ON. "Adjusting the Color or Color Mismatch (Calibration)"

###### <About Color Mismatch>

Laser printers are manufactured with technology of high precision. A color mismatch may be slightly conspicuous depending on the print image. Please note that this is due to the structure of laser printers and is not a printer malfunction.
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