# All the Indicators on the Network Interface Are Off

Perform one of the following solutions according to the cause.

#### <Cause 1> The LAN cable is not connected properly or broken.

Solution 1 | Remove the LAN cable once, then connect it again.
Solution 2 | Replace the LAN cable with another one, then connect it.

#### <Cause 2> The cable is connected to the UP-LINK (cascade) port on the hub.

Solution 1 | Connect the LAN cable to the port on the hub with an " X " mark.
Solution 2 | If the hub has an UP-LINK (cascade) switch, switch to " X."

#### <Cause 3> A cross LAN cable is being used.

Solution 1 | Replace the cable with a straight LAN cable.
Solution 2 | Connect the cross LAN cable to the UP-LINK (cascade) port on the hub. If the hub has an UP-LINK (cascade) switch, switch to the " = " side.

#### <Cause 4> Cannot communicate with the hub.

Solution 1 | Make sure that the power of the hub is on.
Solution 2 | Specify the communication settings for the print server according to the transmission speed of the connected hub. "Changing the Network Transmission Speed or Transfer Mode"

#### <Cause 5> The hardware of the printer is in an abnormal condition.

Solution | Contact your local authorized Canon dealer to request service.

0258-0AR