# Canceling All the Jobs (Hard Reset)

When you want to delete all the jobs and data sent to memory for some reason, perform [Hard Reset] using the following procedure.

IMPORTANT
###### The data that is being printed/that is on the print queue/that is being received is deleted. Performing a hard reset deletes all the jobs (those from other computers and interfaces). Make sure that other users are not printing before performing a hard reset.
###### If the printer is reset while it is receiving data The data that is not being received will be received after the resetting process completes. However, the data may not be printed properly.

NOTE
###### About the difference from a soft reset Hard resets delete all the registered files such as the form data saved in the RAM of the printer, but soft resets do not delete them.

1
Press [ ] (: Reset).
2
Select [Soft Reset] using [ ], continue pressing [OK] for at least five seconds, then release your finger.

→ | When you release your finger, <Execute hard reset?> is displayed.

3
Select [Yes] using [ ], and then press [OK].

→ | When <Resetting hardware...> disappear, the hard reset is completed.

NOTE
###### If the message <Cooling...Wait a moment> appears on the control panel The printer is cooling down the inside and stopping the printer processes. Please wait a moment.

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