# The Printer Cannot Be Accessed from the Remote UI or Network Related Utility Software

Perform the following procedure.

#### <Cause> The IP Address Filter or MAC Address Filter Is Set to On.

Solution | Select [Network] → [Address Filter] using the control panel, and then make sure that [Address Filter] is set to [Off]. "[Setup] Menu ([Network] Options)"
| If you have once set it to [Off], set it back to [On] after confirmation of the setting.
| Use the control panel to make a setting for the address filter function.

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