# Errors Relating to the [Authentication Information Settings] Page

<Settings are incorrect.> <The [Department ID] is incorrect. Enter an integer for the [Department ID].> <The [Department ID] is not entered.> | <Could not set authentication information because an error occurred.> <Could not delete authentication information because an error occurred.>

###### Settings are incorrect.

Check to see if the password is incorrect.
Enter Dept. ID within 7 digits.
Check to see if the Department. ID is registered with the device.

Problem | Cannot set authentication information because either the Dept. ID entered does not exist, or the PIN was entered incorrectly.
Action | Enter a Dept. ID and PIN that are registered in the printer.

###### The [Department ID] is incorrect.
Enter an integer for the [Department ID].

Problem | The Dept. ID that was entered is a positive integer, but the registered Dept. ID is not a positive integer.
Action | Enter the correct Dept. ID that is registered in the device.

###### The [Department ID] is not entered.

Problem | The Dept. ID is blank.
Action | Specify a Dept. ID.

###### Could not set authentication information because an error occurred.

Problem | An error has occurred for some reason, so authentication information could not be set.
Action | Contact your local authorized Canon dealer or sales representatives.

###### Could not delete authentication information because an error occurred.

Problem | An error has occurred for some reason, so authentication information could not be deleted.
Action | Contact your local authorized Canon dealer or sales representatives.

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