# Errors Relating to the [License Management] Page

<The specified file does not exist or the file path is incorrect. Try to specify the path again.> <The contents of the file for the license to install are incorrect or information is missing. Check the file.> <Cannot install this license because the specified license does not correspond to this application. Try to specify a path for the license file again.> <Cannot install this license because the number of license file ID logs that can be saved has exceeded the limit. Contact your service representative.> <Cannot install because a used license file is specified. Try to specify the file again.> | <The specified license does not match this device. Specify an installable license.> <Could not cancel installation. Installation has been successfully completed.> <Cannot install the license because another application is being installed, or the firmware being updated.Please wait a moment and then try again.> <Cannot disable the license file because this application has been started. Disable the license file after stopping the application.> <Error: <Error Details>>

###### The specified file does not exist or the file path is incorrect. Try to specify the path again.

Problem | The file does not exist on the specified path or the file path is incorrect.
Action | Specify the file path correctly.

###### The contents of the file for the license to install are incorrect or information is missing. Check the file.

Problem | Either the content of the file is not correct or information is missing.
Action | This license file cannot be installed. Contact the application developer.

###### Cannot install this license because the specified license does not correspond to this application. Try to specify a path for the license file again.

Problem | The specified license file does not correspond to the application, so they cannot be installed.
Action | Specify the license file that corresponds to the application. Check to make sure that the manifest file listed inside the license file is correct.

###### Cannot install this license because the number of license file ID logs that can be saved has exceeded the limit. Contact your service representative.

Problem | The license file cannot be installed because the number of license file ID information logs contained in the license file exceeds the number that can be saved.
Action | Contact your local authorized Canon dealer or sales representatives.

###### Cannot install because a used license file is specified. Try to specify the file again.

Problem | According to the specifications, a license file which is already installed cannot be installed again. The specified license file has already been installed.
Action | Since the specified license file cannot be installed, specify another file.

###### The specified license does not match this device. Specify an installable license.

Problem | License files contain lists of printers in which they can be installed. The specified license file cannot be installed in this printer.
Action | Specify a license file that can be installed in this printer.

###### Could not cancel installation. Installation has been successfully completed.

Problem | The [Cancel] button was pressed when the installation operation could not be cancelled.
Action | Disable the license file, download it from the [License Management] page, and then uninstall it.

###### Cannot install the license because another application is being installed, or the firmware being updated.
Please wait a moment and then try again.

Problem | Either it is installed in another application outside of SMS, or the license file cannot be installed because the firmware has been updated.
Action | Wait until the processing stops before installing the license file.

###### Cannot disable the license file because this application has been started. Disable the license file after stopping the application.

Problem | You cannot disable a license if the corresponding application is still running.
Action | Stop the application that corresponds to the license before disabling the license.

###### Error: <Error Details>

Problem | An error has occurred for some reason. See <Error Details> for details.
Action | If the solutions given in <Error Details> are unclear, contact the application developer.

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