# The Overall Surface of the Paper Is Printed in a Particular Color

Perform one of the following solutions according to the cause.

#### <Cause 1> The drum in any of the toner cartridges has deteriorated or is damaged.

Solution | Replace the toner cartridge with a new one. "Toner Cartridge Replacement"

#### <Cause 2> A problem is occurring inside the printer.

Solution | If <Ennn-nnnn> appears in the display, follow the procedure in "The Service Call <Ennn-nnnn> Appears in the Display ("n" Represents an Alphanumeric Character)" in "The Message Indicator Is On" to solve the problem.

0258-0E8