# Residual Images Appear on Non-printed Areas

Perform one of the following solutions according to the cause.

#### <Cause 1> Appropriate paper is not being used.

Solution | Replace the paper with that which can be used with this printer. "Usable Paper"

#### <Cause 2> Depending on the paper type or the operating environment (high humidity or high temperature environment), residual images may appear on non-printed areas.

Solution | Perform the following procedure in the printer driver.
1. | Display the [Paper Source] sheet.
2. | Set [Paper Type] to one of the following settings.
Currently Selected Setting | Setting to be Selected
[Plain L] | [Plain L2]
[Plain] | [Plain L]
[Plain H] | [Plain]
[Heavy 1] | [Plain H]
[Heavy 2] | [Heavy 1]
[Heavy 3] | [Heavy 2]
[Envelope H] | [Envelope]
[Coated 2] | [Coated 1]
[Coated 3] | [Coated 2]
[Coated 4] | [Coated 3]
| If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.

#### <Cause 3> The drum in the toner cartridge is deteriorated.

Solution | Replace the toner cartridge with a new one. "Toner Cartridge Replacement"

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