# The Toner Does Not Fix onto the Paper Well

Perform one of the following solutions according to the cause.

#### <Cause 1> The setting for [Paper Type] is not specified properly.

Solution | Specify [Paper Type] properly. "Configuring the Printer Driver and Printing"

#### <Cause 2> Appropriate paper is not being used.

Solution | Replace the paper with that which can be used with this printer. "Usable Paper"

#### <Cause 3>Depending on the paper type, toner fixation may deteriorate.

Solution 1 | UFR II Printer Driver Perform the following procedure in the printer driver.
1. | Display the [Quality] sheet.
2. | Click [Advanced Settings].
3. | Set [Gray Compensation] to one of the following Images Only Text and Images Graphics and Images All
PCL/PS Printer Driver See Help of the PCL/PS printer driver. You can specify the same setting from the printer's control panel. "[Setup] Menu ([Quality] Options)"
Solution 2 | Perform the following procedure in the printer driver.
1. | Display the [Paper Source] sheet.
2. | Set [Paper Type] to one of the following settings.
Currently Selected Setting | Setting to be Selected
[Plain L2] | [Plain L]
[Plain L] | [Plain]
[Plain] | [Plain H]
[Plain H] | [Heavy 1]
[Heavy 1] | [Heavy 2]
[Heavy 2] | [Heavy 3]
[Envelope] | [Envelope H]
[Coated 1] | [Coated 2]
[Coated 2] | [Coated 3]
[Coated 3] | [Coated 4]
| When the settings are changed, sometimes residual images appear on non-printed areas.
Solution 3 | Perform the following procedure.
1. | Press [ ] (: Online).
2. | Select [Special Print Mode] in [User Maintenance].
3. | Set [Rough Paper Adj.] to [On].

#### <Cause 4> Toner does not fix to the paper in places with high density.

Solution |
Set [Special Image Mode] to [Level 1].
If the problem still persists, set it to [Level 2]. "[Setup] Menu ([User Maintenance] Options)"
| Normally, set [Special Image Mode] to [Off]. Do not set [Level 1] or [Level 2] unless the problems described above occur.
| If it is set to [Level 1] or [Level 2], the print density may be lower than if it was set to [Off].

#### <Cause 5> A problem is occurring inside the printer.

Solution | If <Ennn-nnnn> appears in the display, follow the procedure in "The Message Indicator Is On" to solve the problem.

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