Troubleshooting > The message "Could not connect." is displayed
The message "Could not connect." is displayed
Follow the steps below to check the error information, and then perform solutions according to the error information.
Press and hold the  (Go) key or (Paper) key on the printer (for 3 seconds) to print the "User Data List."

The "User Data List" is designed to be printed on A4 or Letter size paper. Load A4 or Letter size paper into the printer.
Check the error information in [Wireless LAN Error Information] or [Latest Error Information].


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