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Troubleshooting
Printing Cannot Be Performed
Printing Cannot Be Performed (USB Connection)
Printing Cannot Be Performed (LAN Connection)
Printing Cannot Be Performed (via the Print Server)
The Print Server for Connection Cannot Be Found
The Shared Printer Cannot Be Accessed
The Printer Takes a Long Time to Start the Print Job
You Cannot Turn the Printer ON
All the Indicators on the Network Interface Are Off
You Cannot Install the Printer Driver
The Printer Is Not Recognized Automatically
The Printer Cannot Be Searched for
You Cannot Uninstall the Printer Driver
The Printer Driver Settings Cannot Be Changed
"Profiles" Cannot Be Selected or Edited
The Status of the Paper Feeder Cannot Be Obtained Automatically
Paper Jams
Attention (Paper Jams)
Clearing Paper Jams (Multi-purpose Tray)
Clearing Paper Jams (Paper Drawer)
Clearing Paper Jams (Back Cover)
Clearing Paper Jams (Output Area)
The Message Indicator Is On
A Message Appears in the Control Panel
Poor Printout Results
Paper Curls
Paper Creases
White Streaks (Lines) Appear
Printing Is Uneven
Printed Pages Have White Specks
Colors Are Uneven or Not Printed Smoothly
The Toner Does Not Fix onto the Paper Well
The Printed Paper Has Smudge Marks
Smudge Marks of Spattering Toner Appear around the Text or Patterns
The Back of the Printed Paper Has Smudge Marks
The Overall Print Result Is Dark
Residual Images Appear on Non-printed Areas
White Dust Is Attached to the Printed Transparencies
The Overall Print Result Is Faint
Thin Lines Are Faded or Halftone Images Are Faint
Colored Lines and Text Appear Faded
Colored Text Appears Blurred
Data Is Not Printed in the Correct Color (Specified Color) Due to Color Mismatch
Thin Lines or Fill Patterns Are Not Printed with the Specified Colors or Do Not Appear At All
Shaded Patterns Are Not Printed in the Correct Color (Specified Color)
Photographs and so on Are Printed in Different Colors from Those Displayed on the Monitor
Fill Patterns and Borders Are Not Printed in the Correct Color (Specified Color) Even When the Same Color Is Specified for Them
Square Areas That Cannot Be Seen on the Display Appear around Lines or Text and Are Printed in a Different Color from the Other Areas
Superimposed Diagrams Are Not Printed in the Correct Color
The Printing Position Is Skewed
Data Is Printed Diagonally
A Portion of the Page Is Not Printed
Data Is Reduced and Printed
The Next Page Is Printed from Halfway across the Previous Page
Printed Data Lies outside Paper
Blank Paper Is Output (Nothing Is Printed on the Paper)
The Overall Surface of the Paper Is Printed in a Particular Color
The Last Page Cannot Be Printed
Unreadable Characters Are Printed
The Printout Is Different from What Is Displayed on Screen (Windows 2000, XP, and Server 2003)
The Flap of the Printed Envelope Sticks
Multiple Sheets of Paper Are Fed at a Time
Other Problems
The Printer Pauses during Printing, and then Printing Repeatedly Starts and Stops
The Keys on the Control Panel Do Not Function
SSL Cannot Be Enabled
When SSL Is Enabled, the Remote UI Does Not Start, or the IPP Printing Cannot Be Performed
The Printer Cannot Be Accessed from the Remote UI or Network Related Utility Software
Restricting the Users Is Not Possible
If You Cannot Solve a Problem