# Printing Results Are Not Satisfactory

Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Cleaning the Machine

## Smudge Marks Appear on the Bottom Edge of Printouts

#### Are you using appropriate paper?

Check the supported paper types and replace with an appropriate type.Also, specify the paper size and type settings properly.
Paper
Loading Paper
Specifying Paper Size and Type

#### Do you print data without margins?

This symptom occurs if a margin is set to none in the printer driver. The marginal areas within the first 1/4" (5 mm) from the respective edges of paper are not printable (for envelopes, the top and bottom marginal areas within the first 3/8" (10 mm) from the top/bottom edge are not printable). Make sure to have margins around the document to print.
[Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]

## Smudges Appear on Printouts

#### Are you using appropriate paper?

Check usable paper, and replace with appropriate paper.
Paper
Loading Paper

#### Do smudges appear on printouts depending on the paper type or the operating environment?

Change the setting for [Special Print Adjustment A]. The improvement effect is weakest with [Mode 1] and strongest with [Mode 4]. Try the adjustment starting with [Mode 1].
Setting in the Printer Driver
[Finishing] tab [Advanced Settings] [Special Print Adjustment A] Select the mode
Specifying Settings in the Setting Menu of the Operation Panel
Special Printing Mode A
When printing from the computer, the setting in the printer driver takes precedence. When the setting of [Graphics Mode] in the printer driver is changed to [UFR II Mode], the setting in the operation panel takes precedence.
This item cannot be set when [Barcode Adjustment Mode] is set to one of [Mode 1] to [Mode 3].
Print density will be lighter when you select stronger improvement. It may also result in less sharp edges and rougher details.
If the problem cannot be solved in spite of this item having been set, set <Special Printing Mode D> to <On>. Special Printing Mode D

#### Do smudges appear on copy job output depending on the paper type or the operating environment?

Change the setting for <Special Printing Mode Z>. The improvement effect is weakest with <Mode 1> and strongest with <Mode 3>. Try the adjustment starting with <Mode 1>.
Special Printing Mode Z
This item is only effective for copy job output.
Print density will be lighter when you select stronger improvement. It may also result in less sharp edges and rougher details.
If the problem cannot be solved in spite of this item having been set, set <Special Printing Mode D> to <On>. Special Printing Mode D

#### Are the characters or images printed doubly depending on the paper type or the operating environment?

Change the setting for <Smudge Reduction Mode>. Setting this item to <On> may solve the problem.
Smudge Reduction Mode
If the print quality has deteriorated after you set this item to <On>, return it to <Off>.

#### Do streaks appear immediately after you replace the toner cartridge or when you print for the first time after a long time?

Change the setting for <Special Printing Mode B>. The improvement effect is weakest with <Mode 1> and strongest with <Mode 3>. Try the adjustment starting with <Mode 1>.
Special Printing Mode B
Printing speed becomes slower when you select stronger improvement.

## Toner Smudges and Splatters Appear

#### Do smudges appear on printouts depending on the paper type or the environmental conditions (more specifically when you print on heavy paper or use the machine in an environment with low humidity)?

Change the setting for <High-Resistance Paper Mode>. The improvement effect is stronger with <Mode 2> than with <Mode 1>. First try the adjustment with <Mode 1>.
High-Resistance Paper Mode
When you select stronger improvement, print quality may be lower depending on the paper type or the operating environment (more specifically when you print on thin paper or use the machine in an environment with high humidity).

#### Are you using appropriate paper?

Check usable paper, and replace with appropriate paper.
Paper
Loading Paper

## Afterimages Appear in Blank Areas

#### Are you using appropriate paper?

Check usable paper, and replace with appropriate paper.
Paper
Loading Paper

#### Is it time to replace the toner cartridge?

Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge.
How to Replace Toner Cartridges

## Printouts Are Faded

#### Is the amount remaining in toner cartridge running low?

Remove the toner cartridge, shake it five or six times gently to evenly distribute the toner inside the cartridge, and then reload it into the machine.
Using Up Toner

#### Are you using appropriate paper?

Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly.
Paper
Loading Paper
Specifying Paper Size and Type

## A Portion of the Page Is Not Printed

#### Do the paper guides align with the edges of the paper?

If the paper guides are too loose or too tight, part of a document may not be printed.
Loading Paper

#### Do you print data without margins?

This symptom occurs if a margin is set to none in the printer driver. The marginal areas within the first 1/4" (5 mm) from the respective edges of paper are not printable (for envelopes, the top and bottom marginal areas within the first 3/8" (10 mm) from the top/bottom edge are not printable). Make sure to have margins around the document to print.
[Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]

## Streaks Appear/Printing is Uneven

#### Is the platen glass dirty?

Clean the platen glass and the underside of the feeder.
Platen Glass

#### Have you cleaned the fixing unit?

Clean the fixing unit.
Fixing Unit

#### Is the amount remaining in toner cartridge running low?

Remove the toner cartridge, shake it five or six times gently to evenly distribute the toner inside the cartridge, and then reload it into the machine.
Using Up Toner

#### Is it time to replace the toner cartridge?

Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge.
How to Replace Toner Cartridges

## White Spots Appear

#### Are you using paper that has absorbed moisture?

Replace with appropriate paper.
Loading Paper

#### Are you using appropriate paper?

Check usable paper, and replace with appropriate paper.
Paper
Loading Paper

#### Is it time to replace the toner cartridge?

Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge.
How to Replace Toner Cartridges

## Black Spots Appear

#### Have you cleaned the fixing unit?

Clean the fixing unit.
Fixing Unit

## Reverse Side of Paper is Smudged

#### Have you loaded paper that is smaller than the size of the print data?

Check to make sure that the paper size matches the size of the print data.

#### Have you cleaned the fixing unit?

Clean the fixing unit.
Fixing Unit

## Printed Barcode Cannot Be Read

#### Are you using a small barcode or a barcode consisting of thick lines?

Enlarge the barcode.
If the direction of lines in the barcode is perpendicular to the paper output direction, turn the image 90 degrees to make the lines parallel to the paper output direction.
If the problem persists even after performing the above operation, change the mode by using [Barcode Adjustment Mode]. The improvement effect is weakest with [Mode 1] and strongest with [Mode 3]. Try the adjustment starting with [Mode 1].
Setting in the Printer Driver
[Finishing] tab [Advanced Settings] [Barcode Adjustment Mode] Select the mode
Specifying Settings in the Setting Menu of the Operation Panel
Barcode Adjustment Mode
Print density will be lighter when you select stronger improvement.
When printing from the computer, the setting in the printer driver takes precedence. When the setting of [Graphics Mode] in the printer driver is changed to [UFR II Mode] and [Barcode Adjustment Mode] is changed to [Printer Default], the setting in the operation panel takes precedence.
When you set [Barcode Adjustment Mode] to one of [Mode 1] to [Mode 3], [Special Print Adjustment A] is automatically set to [Off].
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