Introduction of the Machine

This category describes the features of the machine and its useful functions.



Available Features

The table below shows the available features.


: available
—: not available


COPY PRINT SCAN Remote UI (Network Board) Simplex ADF Duplex ADF
imageCLASS D460
imageCLASS D440
imageCLASS D420


Machine Components

This section describes the parts names of the machine and their functions.


External View (Front)

External View (Back)


External View (Front)

Return to Overview

  • D460



1 ADF (Automatic Document Feeder)
Holds documents and feeds them automatically into the scanning area.
2 Slide guides
Adjust to the width of the document.
3 Document feeder tray
Holds documents.
4 Document delivery tray
Receives documents.
5 Operation panel
Controls the machine.
6 Output tray
Receives copies and prints.
7 Paper cassette (For D460)/Paper feeding tray (D440/D420)
Loads the paper supply.
8 Scanning area
Scans documents from the ADF.
9 Platen glass
Place documents.
10 Output tray extension
Extends for the output tray.
11 Paper stopper
Prevents the paper from falling off the output tray. Open the paper stopper from its original position for LTR/A4 paper. For LGL paper, pull out the output tray extension first, and then open the paper stopper.
12 Slide guides for multi-purpose tray
Adjust to the width of the paper.
13 Paper guide rail
Holds the paper supply.
14 Dust cover
Protects the paper supply in the paper cassette or paper feeding tray from the dirt and dust.
15 Multi-purpose tray
Feeds paper when you insert one by one manually.
16 Scanning platform
Open this platform when replacing the toner cartridge or clearing paper jams.
17 Main power switch
Turns the power ON or OFF.
18 Platen glass cover
Open this cover when placing a document on the platen glass.

  • D440




  • D420





External View (Back)

Return to Overview

  • D460

1 Ethernet port (D460 Only)
Connect the network cable.
2 USB port
Connect the USB (Universal Serial Bus) cable.
3 Rear cover
Open this cover when clearing paper jams.
4 Power socket
Connect the power cord.

  • D440


  • D420



Operation Panel

This section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel.



1 [Paper Settings] key
Press to specify the paper size and type for the paper cassette or multi-purpose tray.
2 [Job Cancel/Status Monitor] key
Press to check and cancel jobs being processed or waiting to be processed.
3 [COPY] key
Press to switch to the Copy mode.
4 [SCAN] key
Press to switch to the Scan mode.
5 [Menu] key
Press to select or cancel the modes in Additional Functions.
6 [2-Sided] key
D460:
Press to copy 2-sided documents.
D440/D420:
Press to copy 1-sided documents as 2-sided copies.
7 [Enlarge/Reduce] key
Press to enlarge or reduce copy ratio.
8 [Density] key
Press to adjust the density for copy.
9 [Image Quality] key
Press to select image quality for copy.
10 [Collate/2 on 1] key
Press to collate copies, or press to set 2 on 1 copying.
Also press to set ID card copying.
11 [Energy Saver] key
Press to set or cancel the Sleep mode manually. The key lights green when the Sleep mode is set, and goes off when the mode is canceled.
12 [Stop/Reset] key
Press to stop a current job. Also, press to return the machine to the standby mode.
13 Error indicator
Blinks when an error has occurred.
14 Processing/Data indicator
Lights when the machine has waiting jobs.
15 [Start] key
Press to start copying and scanning.
16 Numeric keys
Enter letters and numbers.
17 [Clear] key
Press to clear entered alphanumeric characters.
18 [] key
Press to increase the value for various settings. Also press to see the next item in the menu.
19 [OK] key
Press to accept a set function or mode. Also press and hold to print a sample page when you are in the copy mode. For details, see "Printing a Sample Page."
20 [] key
Press to decrease the value for various settings. Also press to see the previous item in the menu.
21 Display
Displays messages and prompts during operation. Displays selection, text, and numbers when adjusting the settings.
22 [Report] key
Press to print the USER DATA LIST.


Display (Standby Mode)

Copy Mode

Scan Mode

Remark
  • Depending on your needs, you can change the standby display which appears when the main power switch is turned ON. For details, see "Setting the Initial Function."
  • When the main power switch is turned ON, the display displays <PLEASE WAIT> until the standby display appears.
  • If the machine remains idle for one minute, the display returns to the standby mode (Auto Clear Function).


Copy Mode

Return to Overview

This section describes the copy standby mode. Be sure to press [COPY] to switch to the following display whenever using copy functions:


1 Zoom ratio 2 Paper size
3 Quantity 4 Image quality
5 Density



Scan Mode

Return to Overview

This section describes the scan standby mode. For D460, press [SCAN] repeatedly to select <USB SCANNING> or <NETWORK SCANNING>.


For D440/D420, press [SCAN] to display <SCANNING MODE>.



Entering Characters

For displays that require alphanumeric entries, follow the procedure below to enter characters.
Example: Enter <Canon>.

You can enter the following characters in each input mode:

  • Use the - [numeric keys] to enter characters.
  • Press - [numeric keys] repeatedly until the required character appears.
  • Press to enter symbols.
  • Press to switch between input modes:
    [A]: Letter mode
    [1]: Number mode
  • Press [] or [] to move the cursor position.
  • Press [Clear] to delete the character at the cursor position. Hold [Clear] to delete the entire entry.
  1. Press repeatedly until an uppercase <C> appears.
  1. Press [] to move the cursor to the right, then press until an <a> appears.
  1. Press until an <n> appears.
  1. Press [] to move the cursor to the right, then press until an <o> appears.
  1. Press [] to move the cursor to the right, then press until an <n> appears.


Toner Cartridges

The average print yield of the Canon genuine starter toner cartridge which comes with the machine is 1,000 pages, the Canon genuine replacement toner cartridge is 2,000 pages. The page counts are on the basis of "ISO/IEC 19752"* when printing A4 size paper with the default print density setting. The level of toner consumption varies depending on the type of documents printed. If your average document contains a lot of graphics, tables, or charts, the average print yield of the toner cartridge will be fewer as they consume more toner. When you are replacing a toner cartridge, be sure to use a toner cartridge designed for this product. To purchase the Canon genuine replacement toner cartridge, contact your local Canon dealer or Canon Customer Care Center (U.S.A.:1-800-OK-CANON, Canada:1-800-652-2666).

* "ISO/IEC 19752" is the global standard related to "Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that may contain printer components" issued by ISO (International Organization for Standardization).


Model Name Type Supported Canon Genuine Toner Cartridge Average Print Yield
D460/D440/D420 Bundled Canon Cartridge 104 Starter 1,000 pages
Replacement Canon Cartridge 104 2,000 pages

Maintaining the Toner Cartridge

Checking the Toner Level


Maintaining the Toner Cartridge

Return to Overview

Note the following when handling the toner cartridge.


Remark
  • Do not place the toner cartridge in fire. Toner powder is flammable.
  • If there is a toner powder leakage, make sure not to inhale or touch the toner powder. If it comes in contact with your skin, rinse with cold water using soap. If you feel an irritation on your skin or inhale the powder, consult a doctor immediately.
  • When removing the toner cartridge from the machine, make sure to remove it carefully. If not removed with care, the toner powder may scatter and come in contact with your eyes and mouth. If this happens, rinse with water and consult a doctor immediately.
  • Keep the toner cartridge away from small children. If they ingest the toner powder, consult a doctor immediately.
  • Do not disassemble the toner cartridge. The toner powder may scatter and come in contact with your eyes and mouth. If this happens, rinse with water and consult a doctor immediately.

  • Keep the toner cartridge away from computer screens, disk drives, and floppy disks. The magnet inside the toner cartridge may harm these items.
  • Avoid locations subject to high temperature, high humidity, or rapid changes in temperature.
  • Do not expose the toner cartridge to direct sunlight or bright light for more than five minutes.
  • Store the toner cartridge in its protective bag. Do not open the bag until you are ready to install the toner cartridge in the machine.
  • Save the toner cartridge's protective bag in case you need to repack and transport the toner cartridge at a later date.
  • Do not store the toner cartridge in a salty atmosphere or where there are corrosive gases such as from aerosol sprays.
  • Do not remove the toner cartridge from the machine unnecessarily.
  • Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
  • Always hold the toner cartridge by its handle to avoid touching the drum protective shutter.
  • Do not place the toner cartridge in an upright or an upside down position. If toner becomes caked in the toner cartridge, it may become impossible to free it even by shaking the toner cartridge.
  • For optimum print quality, when you replace toner cartridges, using Canon genuine ones is recommended.
  • Be Careful of Counterfeit Toner Cartridges
    Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of non-genuine Canon toner cartridge or counterfeit toner cartridge.
    For details, see http://www.canon.com/counterfeit.


Checking the Toner Level

Return to Overview

You can check the amount of toner remaining in the toner cartridge.

  1. Press [Job Cancel/Status Monitor] repeatedly to select <TONER GAUGE>, then press [OK].

The toner level is displayed in the display at five levels. If the toner gauge indicates that the toner is empty, it is recommended that the toner cartridge be replaced. (See "Replacing the Toner Cartridge.")


  • Toner full


  • Toner high


  • Toner low


  • Toner near empty


  • Toner empty

  1. Press [Stop/Reset] to return to the standby mode.


Placing Documents

This section describes how to place your documents on the platen glass and in the ADF.


On the Platen Glass

In the ADF (D460/D440 Only)


On the Platen Glass

Return to Overview

  1. Lift up the ADF.
  1. Place a document face down.
  1. Align the document with the appropriate paper size marks.

If your document does not match any of the paper size marks, align the center of your document with the arrow mark.

  1. Gently lower the ADF.

The document is ready for scanning.

  • When closing the ADF, be careful not to get your fingers caught, as this may result in personal injury.
  • Do not press down the ADF forcefully, as this may damage the platen glass and cause personal injury.
  • Remove the document from the platen glass when scanning is complete.


In the ADF (D460/D440 Only)

Return to Overview

  1. Fan the document stack and even the edges.
  1. Adjust the slide guides to the width of the documents.
  1. Neatly place the documents face up in the document feeder tray.

The document is ready for scanning.

  • Do not add or remove documents while they are being scanned.
  • When scanning is complete, remove the documents from the document delivery tray to avoid paper jams.
  • Avoid using ADF to scan the same document more than 30 times. When scanned repeatedly, documents can become folded or torn, which may cause paper jams.
  • If the feeder rollers are soiled from scanning a document written in pencil, clean them. (See "Cleaning the Machine.")


Loading Paper

This section describes how to load paper in the paper cassette and the multi-purpose tray.


Remark
  • The default paper size/type is set to <LTR> and <PLAIN PAPER> in the setting menu. When you load other size and/or type of paper, change the paper size/type setting by pressing [Paper Settings]. (See "Setting Paper Size and Type.")

In the Paper Cassette

For D460


For D440/D420


In the Multi-Purpose Tray

For D460


For D440/D420



In the Paper Cassette

Return to Overview

Follow the procedure below to load paper in the paper cassette.



For D460

Return to Overview

  1. Take out the dust cover.
  1. Open the front panel of the paper cassette.
  1. Slide out the paper guide rail (A).
  1. Slide the side paper guides (A) to match the size of paper.
  • If the paper guides do not fit the size of the paper, the printout may be skewed.
  1. Fan the paper stack and even the edges.
  1. Load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (A) on the side paper guide.
  1. Adjust the paper guide rail to match the size of paper.
  1. Close the front panel of the paper cassette.
  • To load Legal-size paper, leave the front panel of paper cassette open and adjust the paper guide rail (A) for Legal size paper.

  1. Match up the edge of the dust cover (A) and the edge of the paper cassette (B), and place the cover on top of the cassette.


For D440/D420

Return to Overview

  1. Open the paper feeding tray.
  1. Take out the dust cover from inside the machine.
  1. Slide out the paper guide rail (A).
  1. Slide the side paper guides (A) to match the size of paper.
  • If the paper guides do not fit the size of the paper, the printout may be skewed.
  1. Fan the paper stack and even the edges.
  1. Load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (A) on the side paper guide.
  1. Adjust the paper guide rail to match the size of paper.
  1. Aligning the protrusions (A) on both sides of the dust cover to the guides (B) inside the machine, set the dust cover.


In the Multi-Purpose Tray

Return to Overview

Use the multi-purpose tray when you want to copy or print on the different paper which is in the paper cassette. Load paper one by one in the multi-purpose tray.


Remark
  • The paper in the multi-purpose tray is fed prior to the paper in the paper cassette.
  • The recommended envelopes are COM10 (#10), MONARCH, DL, and ISOC5. Using other envelopes may affect the quality of the printout.
  • Make sure to set the correct paper size in the printer driver.
  • When printing the USER DATA LIST, paper can be fed only from the paper cassette. If paper is loaded into the multi-purpose tray, <REMOVE MP PAPER> appears.


For D460

Return to Overview

  1. Spread the paper guides a little wider than the actual paper width.
  1. When setting paper, gently insert the paper into the multi-purpose tray with the print side up.

When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to the stamp) first.

  • When you load paper with a logo on, position the paper with the print side up (logo side) and insert it so that the top of the paper feeds first in the multi-purpose tray.
  1. Slide the paper guides so that they fit to both sides of the paper.
  • If the paper guides do not fit the size of the paper, the print quality may be deteriorated.
  1. Specify the size and the type of the paper you load.

For details on how to specify the paper size and type, see "Setting Paper Size and Type."



For D440/D420

Return to Overview

  1. Spread the paper guides a little wider than the actual paper width.
  1. When setting paper, gently insert the paper into the multi-purpose tray with the print side up.

When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to the stamp) first.

  • When you load paper with a logo on, position the paper with the print side up (logo side) and insert it so that the top of the paper is fed first in the multi-purpose tray.
  1. Slide the paper guides so that they fit to both sides of the paper.
  • If the paper guides do not fit the size of the paper, the print quality may be deteriorated.
  1. Specify the size and the type of the paper you load.

For details on how to specify the paper size and type, see "Setting Paper Size and Type."



Setting Paper Size and Type

This section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow the procedure in this section to adjust the paper size and type settings for the cassette and the tray.

The default settings are as follows:

  • <PAPER SIZE>: LTR
  • <PAPER TYPE>: PLAIN PAPER

For the Paper Cassette

For the Multi-Purpose Tray


For the Paper Cassette

Return to Overview

  1. Press [Paper Settings] repeatedly to select <CASSETTE>, then press [OK].
  1. Press [] or [] to select the paper size, then press [OK].

You can select from the following paper sizes:

<LTR>, <LGL>, <A4>, <B5>, <A5>, <EXECUTIVE>, <COM10>, <MONARCH>, <DL>, <ISO-C5>, <OFICIO>, <BRAZIL-OFICIO>, <MEXICO-OFICIO>, <GOVERNMENT-LETTER>, <GOVERNMENT-LEGAL>, <FOOLSCAP>

  1. Press [] or [] to select the paper type, then press [OK].

You can select from the following paper types:

  • <PLAIN PAPER> or <PLAIN PAPER L>*1 for Plain paper (17 lb to 24 lb (64 g/m2 to 90 g/m2))
  • <HEAVY PAPER> or <HEAVY PAPER H>*2 for Heavy paper (Paper cassette: 28 lb to 34 lb (105 g/m2 to 128 g/m2), Multi-purpose tray: 28 lb to 43 lb (105 g/m2 to 163 g/m2)) or Envelope
  • <TRANSPARENCY> for Transparency

*1 If paper curls excessively when printed with <PLAIN PAPER> selected, select <PLAIN PAPER L>.
*2 If print fixing is not sufficient when printed with <HEAVY PAPER> selected, select <HEAVY PAPER H>.

  • If you have selected <B5>, <A5>, <EXECUTIVE>, <COM10>, <MONARCH>, <DL> or <ISO-C5> for the paper size in step 2, <PAPER TYPE> is not displayed.


For the Multi-Purpose Tray

Return to Overview

  1. Press [Paper Settings] repeatedly to select <MP TRAY>, then press [OK].
  1. Press [] or [] to select the paper size, then press [OK].

You can select from the following paper sizes:

<LTR>, <LGL>, <A4>, <B5>, <A5>, <EXECUTIVE>, <COM10>, <MONARCH>, <DL>, <ISO-C5>, <OFICIO>, <BRAZIL-OFICIO>, <MEXICO-OFICIO>, <GOVERNMENT-LETTER>, <GOVERNMENT-LEGAL>, <FOOLSCAP>

  1. Press [] or [] to select the paper type, then press [OK].

You can select from the following paper types:

  • <PLAIN PAPER> or <PLAIN PAPER L>*1 for Plain paper (17 lb to 24 lb (64 g/m2 to 90 g/m2))
  • <HEAVY PAPER> or <HEAVY PAPER H>*2 for Heavy paper (Paper cassette: 28 lb to 34 lb (105 g/m2 to 128 g/m2), Multi-purpose tray: 28 lb to 43 lb (105 g/m2 to 163 g/m2)) or Envelope
  • <TRANSPARENCY> for Transparency

*1 If paper curls excessively when printed with <PLAIN PAPER> selected, select <PLAIN PAPER L>.
*2 If print fixing is not sufficient when printed with <HEAVY PAPER> selected, select <HEAVY PAPER H>.

  • If you have selected <B5>, <A5>, <EXECUTIVE>, <COM10>, <MONARCH>, <DL> or <ISO-C5> for the paper size in step 2, <PAPER TYPE> is not displayed.


Setting the Sleep Mode

If the machine remains idle for a certain period of time, it automatically enters the Sleep mode.

The default settings are as follows:

  • <AUTO SLEEP>: ON
  • <AUTO SLEEP TIME>: 5MIN.
  1. Press [Menu].
  1. Press [] or [] to select <TIMER SETTINGS>, then press [OK].
  1. Press [] or [] to select <AUTO SLEEP>, then press [OK].
  1. Press [] or [] to select <ON>, then press [OK].
  1. Press [] or [] to select the desired interval, then press [OK].
  • You can set the interval from 3 to 30 minutes (in one-minute increments).
  • You can also enter values using - [numeric keys].
  1. Press [Stop/Reset] to return to the standby mode.
  • [Energy Saver] lights green when the machine enters the Sleep mode.
  • To enter the Sleep mode manually, press [Energy Saver] on the operation panel.
  • The machine will not enter the Sleep mode when:
  • the machine is in operation
  • the Processing/Data indicator lights or blinks
  • a message appears on the display and the Error indicator blinks
  • paper is loaded in the multi-purpose tray
  • a paper jam occurs in the machine
  • The machine will leave the Sleep mode when:
  • you place documents in the ADF
  • you press [Energy Saver] on the operation panel
  • a print job is sent from a computer, and the print is started


Customizing Settings

You can specify the settings that are common to the copy and scan functions.


Setting the Initial Function

Setting the Toner Save Mode

Changing the Language Shown on the Display


Setting the Initial Function

Return to Overview

You can specify the standby display which appears when you turn ON the main power switch. The default setting is <COPY>.

  1. Press [Menu].
  1. Press [] or [] to select <COMMON SETTINGS>, then press [OK].
  1. Press [] or [] to select <INITIAL FUNCTION>, then press [OK].
  1. Press [] or [] to select the initial function, then press [OK].
  • <COPY>: Displays the Copy mode screen.
  • <SCAN>: Displays the Scan mode screen.
  1. Press [Stop/Reset] to return to the standby mode.


Setting the Toner Save Mode

Return to Overview

You can set the toner consumption for printing.
The default setting is <OFF>.


Remark
  • When you set [On] or [Off] in [Toner Save] in the printer driver, this function is not effective when printing documents from your computer. However, when [Printer Default] is set in the [Toner Save] in the printer driver, this function is effective for printing from your computer.
  1. Press [Menu].
  1. Press [] or [] to select <COMMON SETTINGS>, then press [OK].
  1. Press [] or [] to select <TONER SAVER MODE>, then press [OK].
  1. Press [] or [] to select <ON>, then press [OK].
  1. Press [Stop/Reset] to return to the standby mode.


Changing the Language Shown on the Display

Return to Overview

You can change the language displayed on the display and printed on reports.
The default setting is <ENGLISH>.

  1. Press [Menu].
  1. Press [] or [] to select <COMMON SETTINGS>, then press [OK].
  1. Press [] or [] to select <DISPLAY LANGUAGE>, then press [OK].
  1. Press [] or [] to select the desired language, then press [OK].
  1. Press [Stop/Reset] to return to the standby mode.


Checking and Canceling USER DATA LIST Jobs

You can check the status of USER DATA LIST jobs and cancel a job before the printing starts.


Remark
  • Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the memory of the USER DATA LIST job status.
  1. Press [Job Cancel/Status Monitor] repeatedly to select <REPORT STATUS>, then press [OK].
  1. Press [] or [] to scroll through the job list, and check the status of the USER DATA LIST jobs.

If you want to cancel the job, go to step 3. Otherwise, go to step 6.

  1. Press [] or [] to select the job you want to cancel, then press [OK].
  1. Press [] or [] to select <CANCEL>, then press [OK].
  1. Press [] to select <YES>.

If you do not want to cancel the job, press [] to select <NO>.

  1. Press [Stop/Reset] to return to the standby mode.


Checking Print and Scan Counts

You can check the number of printed or scanned pages in total.

  1. Press [Job Cancel/Status Monitor] repeatedly to select <VIEW PAGE TOTALS>, then press [OK]
  1. Press [] or [] to view the print or scan counts.
  1. Press [Stop/Reset] to return to the standby mode.


Introduction (Printer Driver)

Canon printer driver enables you to print from any application software to the machine. Taking full advantage of your computer's processing power to compress the print data, this driver executes the high-speed data processing.

You can update your printer driver software and acquire information about Canon products on the Canon home page (http://www.usa.canon.com). Driver software is updated every few months.