# Troubleshooting

When a problem occurs, check this chapter to find out solutions before contacting Canon.

### Paper Jams

If a paper jams, see Clearing Jams to remove the jammed paper.

### A Message Appears

If the screen displays a message, see When an Error Message Appears.

### Common Problems

If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.

|  | Common Problems Installation/Settings Problems Printing Problems |

### Printing Results are Not Satisfactory

If printing results are not satisfactory, see When You Cannot Print Properly.

### When a Problem Cannot Be Solved

If a problem persists, see When a Problem Cannot Be Solved to find out where to contact.
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