Troubleshooting > Display Messages > Display Messages <P to Z>
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Display Messages <P to Z>

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PAPER JAM

PAPER JAM
OPEN REAR COVER

PLEASE WAIT

REMOVE MP PAPER

SET PAPER AGAIN
SET TONER AGAIN

SYSTEM ERROR
EXXX

WRONG PASSWORD

PAPER JAM

Description

Paper jams have occurred in the machine. <LIFT PANEL TO OPEN/OPEN TONER COVER> appears alternately.

Action

Clear the paper jam (See "Paper Jams.") and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume the current job.

PAPER JAM
OPEN REAR COVER

Description

Paper jams have occurred in the machine. <LIFT PANEL TO OPEN/OPEN TONER COVER> appears alternately.

Action

Clear the paper jam (See "Paper Jams.") and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume the current job.

PLEASE WAIT

Description

This message appears when turning on the main power switch, or when the machine is not ready for printing.

Action

Wait until the message disappears.

REMOVE MP PAPER

Description

Paper is loaded in the multi-purpose tray.

Action

Remove the paper from the multi-purpose tray. The machine will not print faxes, reports, or lists when paper is loaded in the multi-purpose tray. They will be stored in memory.

SET PAPER AGAIN
SET TONER AGAIN

Description

Paper is not loaded properly, or the toner cartridge is not set.

Action

Load paper properly. (For instructions on how to load paper in the paper cassette or multi-purpose tray, see "Loading Paper.")
Set the toner cartridge in the machine (see "Install Toner Cartridge.")

SYSTEM ERROR
EXXX

Description

A system error has occurred. <XXX> will be a three-digit code that indicates a particular type of error.

Action

Turn OFF the main power switch, wait for more than 5 seconds, then turn it ON again. If the message persists, turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center.

WRONG PASSWORD

Description

The memory lock reception password or system password you entered is incorrect.

Action

Enter the correct password. For details, see "Receiving Documents in Memory without Printing Out (Memory Lock Reception) (Fax)," or "Specifying the System Manager Settings."


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