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Are you using a USB 2.0-compatible USB hub? |
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If you connect the machine to a USB 2.0-equipped computer using a USB 2.0-compatible USB hub, you may not be able to scan. In this case, connect a USB cable directly to the computer. |
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If you connect the machine to a USB 2.0-equipped computer, you may not be able to scan. If your computer is equipped with two or more USB ports, try connecting the machine to another USB port. If the problem persists, follow the procedure below to modify the INI file. It is recommended to make a backup copy of the file before making any changes to it.
1. Open the following file in Notepad or another text editor application. |
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Windows 2000: |
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winnt\system32\CNCMFP34a.INI* |
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Windows XP/Vista/7: |
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windows\system32\CNCMFP34a.INI* |
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2. In the [ScanSize] section, change "Read512Bytes=0" to "Read512Bytes=1," then save the file. Take care not to modify any other parts. |
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* The name of the file displayed on this screen varies depending on the model of your machine. |