Troubleshooting > Error Codes
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Error Codes

An error code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an error occurs.

For details on reports, see "Summary of Reports and Lists."

See the table below for individual error codes.


00A0

00A1

00FF

0001

0070

0071

0080

008D

00A0

Description

Transmission was manually canceled on the machine.

Action

Resend the document if necessary.

00A1

Description

There is a document jam.

Action

Clear the document jam.

00FF

Description

All redialing attempts have failed.

Action

Check if the recipient's number is correct and the telephone cable is properly connected, and try again.

0001

Description

The sender may not be using a G3 fax machine.

Action

Make sure the sender's machine is compatible with your machine.

0070

Description

Reception was manually canceled on the machine.

Action

Ask the sender to resend the document if necessary.

0071

Description

The machine's memory is full.

Action

Print, send, or delete any documents stored in memory.

0080

Description

The recipient's machine did not respond within 35 seconds.

Action

Resend the document. Ask the other party to check their machine. If you are making an overseas call, add a pause to the number.

008D

Description

The recipient's machine has run out of paper.

Action

Ask the recipient to make sure that paper is loaded in their machine.


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